有關酒店英語口語

1. Good morning / afternoon / evening. This is coffee shop. (XXX speaking). May I help you?

您好，咖啡廳，請問有什麼可以幫忙嗎?

2. May I have you name, please? Under what name is this booking made, please?

請問您貴姓?/請問您以什麼名義訂位?

d you please spell it for me? Spelling, please?

請問您的.名字怎樣拼寫?

how many people, please? / How many people will be in your party, please?

請問多少人?

5. For what time and what date, Mr. Smith?

史密斯先生，請問哪一天和幾點鐘來用餐呢?

6. Would you like the smoking area or Non Smoking area?

請問您喜歡吸煙區還是非吸煙區?

7. Any more request?

還有什麼要求嗎?

8. Yes, we will arrange a table by the window for you. / I’m sorry, we can not guarantee that we can offer you a table by the window, because there have been many reservations today. But we’ll do our best for you.

好的，我們會為您安排一張靠江邊的桌子。/ 對不起，我們不能保證一定可以給您一張靠江邊的桌子，因為，今天有很多訂位，不過，我們會盡力為您安排的。

9. May I have your room number or telephone number, please?(So that we can contact you easily.)

請問您的房間號碼或聯繫電話是多少?(這樣我們可以方便聯繫您)

10. Mr. Smith, May I repeat it? A table for two and non smoking area, at 7:30 this evening for Mr./Ms smith, your telephone number is . Is that right?

我重複一下：史密斯先生，兩位，今晚七點半來，非吸煙區，聯繫電話號碼 是 對嗎?

k you, h, usually, the table will be kept / hold for 15 minutes. We look forward to seeing you on time. Good-bye.

謝謝，史密斯先生，餐廳的訂位將會保留15分鐘，我們將恭候您的到來，再見。