回答客户問題銀行英語口語

對話（１）

Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?

顧客：勞駕，請問我能不能提取存款嘗付我在中國買東西的`費用？

Clerk: Certainly, sir. How much do you draw?

職員：當然可以，先生，銀行英語口語－回答客户問題。您要取多少錢？

Customer: RMB 8,000 please. Would you please tell me my balance?

顧客：請給我人民幣8000元。請把我帳號上的節餘金額告訴我好嗎？

Clerk: Yes, sir. Your balance is RMB 34,000.

職員：好的，先生。你的帳户餘額是人民幣34000元。

Customer: I am sorry, but may I ask one more question?

顧客：對不起，我能不能再問一個問題？

Clerk: Of course, please do. What is it?

職員：當然可以了。請問是什麼問題？

Customer: What is the interest rate for the saving account?

顧客：儲蓄存款的利率是多少？

Clerk: The detailed information is on the board. Please go and see it.

職員：詳細的情況在那塊利率牌上，商務英語《銀行英語口語－回答客户問題》。請去那裏看看吧。

Customer: Many thanks.

顧客：非常感謝。

Dialogue Tow

對話（2）

Customer: Excuse me, but could you help me?

顧客：對不起，能幫我一個忙嗎？

Clerk: With pleasure. What can I do for you?

職員：很高興為您效勞。我能為您做些什麼？

Customer: Could you tell me where I can find Mr Zhang?

顧客：請告訴我張先生在哪裏，好嗎？

Clerk: Sure Miss. Mr Zhang is upstairs.

職員：沒問題，小姐。張先生在樓上。

Customer: Thank you very much.

顧客：非常感謝。

Clerk: Not at all, miss.

職員：不客氣，小姐。

Dialogue Three

對話（3）

Customer: Do you charge for cheques?

顧客：請問，兑換支票你們收手續費嗎？

Clerk: Yes we do. Each cheque you write will cost